Cancellation Policy
Cancellation Policies
All policies below subject to change during unforeseen events (i.e. COVID-19) and will be dealt with on a case by case basis.
We are here for the love of volleyball and will do whatever we can to make things work and have YOU happy!
COVID-19 POLICY – Sessions cancelled due to closure of ASPIRE Volleyball or isolation/quarantine will be issued remaining sessions AS CREDIT FOR FUTURE USE back to the original item paid for (i.e. camp credits will apply to camps)
WEATHER POLICY – Sessions cancelled by ASPIRE Volleyball Inc. will be RESCHEDULED or ISSUED AS CREDIT FOR FUTURE USE back to the original item paid for (i.e. camp credits will apply to camps)
MISSED CLASS POLICY – ASPIRE cannot be held responsible for any classes that an athlete misses for any reason.
Private Sessions
More than 48 hours cancellation notice - $35 fee will be charged.
Less than 48 hours cancellation notice - full amount is forfeited.
Camps / Clinics
More than 14 days cancellation notice - 20% fee will be charged.
Between 13 days - 7 days cancellation notice - 50% fee will be charged.
Less than 6 days cancellation notice - full amount is forefeited.
Refund Exception
If an athlete must cancel due to illness or injury, a doctor's note must be provided and the full fee amount (-3.9% Stripe fee) will be refunded.